March 9, 2008
I got a lot of good calls today.
There were only few bad ones.
I got one really long call.
And a lot of really short ones.
My AHT was good.
My customer relations were also good.
But I am tired.
Indeed I am.
Now how am I suppose to follow his personal advice?
“Never get tired of taking calls,” he wrote.
How am I suppose to do that?
If my left eye is constantly twitching…
And I am now tired.